See What Our Customers Think!
Had a dead pool pump right at the start of the season. After speaking with several companies who were not readily available or never called back, I reached out to TN Valley Pools and Spas and they were literally at my house the very next morning. First, they tried to fix the old pump (like 10 years old) which was completely shot. Then they were very elaborate on letting me know my options, cost effectiveness, maximum energy conservation, best value and direction the market is headed, etc. They had the new pump installed within minutes and the whole process only took an hour or two. My new pump is great and I am highly pleased with the entire process so I sent them this email in return... Hey Andrew, just wanted to give y’all an update and let you know I really appreciated y’all’s efficiency, professionalism and kindness. The new 3 speed Pentair is awesome, I absolutely love it. Please let Shane know thanks for talking me into it and he was right, I’m “thanking him later.” It’s great, that being said y’all are my new pool people. I would like to use you guys for my next closing/opening since I’m still getting used to new pump and all. Hope y’all have a great season and again, appreciate your service! 👍🏼 Highly recommend! Brian Shoesmith Proud Pool Owner Knoxville, TN
I highly recommend Tennessee Valley Pool and Spa. They are quick and very professional. The work was outstanding! If you choose someone else you are making a mistake!
I found the TN. Valley Pool advertisement on Craigslist and emailed them about a problem I was having. Within a few hours I received a phone call from Chase who scheduled a service call for the following day after 12 noon. Shane and Andrew called before 1:00 to say that they would be at my property in half an hour. They arrived promptly were pleasant and knowledgeable and got right to work. They worked to correct my problem and were patient with all my questions which they answered clearly and thoroughly. On the TN. Valley Pool web site they list their 2 first core values as:
- We will provide honest, trustworthy and superior customer service.
- We will excel in truly educating the customer according to individual needs.
While providing service on my pool they showed that these are truly their core values. I know that their new store on Kingston Pike will be a great success as they provide great products service and professionalism to the people of the TN. Valley.
I highly recommend Shane and Chase for any pool services that you would have. They have both been in the business for a long time and are very professional an accommodating to anyone’s choices on what they want for their home.
Chase, Shane, and Andrew are the "tip of the spear" in the pool and spa industry. Knoxville gained a game changing team when this phenomenal group moved to town. They are truly seasoned experts. You will buy from them because of the top of the line products they carry. You will be customers for life, because of their unequaled customer support. I will never go anywhere else! Great job guys!
Great local company willing to answer any and all questions to help you find what you are looking for. The quality of services coupled with quality products has allowed me to plan for future projects that will align with my budget.
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